SHIPPING

Please allow 1-7 business days for your order(s) to be processed due to the high volume of orders we are receiving. Do note that on sales/peak period, processing speed may be impacted.

SINGAPORE

Leadtime for Local Mail/Courier delivery
1-3 business days

TRACKING ORDER

Once we've processed your order(s), you'll receive an e-mail with the tracking information.

LOST/MISSING MAIL

You will receive a tracking number for your order once it has been processed, as a proof that we have shipped your order. We will not be liable for any lost or missing mail.

SIZE EXCHANGE

Returns must be sent back within 7 days of the package delivery date and return costs shall be at the expense of the customer. Therefore, we highly recommend customers to refer to the measurements on our size charts to ensure a comfortable fit.

RETURNS

All sales are final except for size exchange. We currently do not accept returns/cancellations.

WRONG/DEFECTED ORDER

All items are QC’d before shipping out. However, if you have received a defective item or a wrong order, kindly drop us an email at hello@butterprints.com.sg with your order ID, and attach pictures clearly showing the defective item/wrong order(s) received. Further instructions will be given within 2 working days.
You may return the item(s) in its original condition, unused and unworn, within 1 week upon receiving it. Postage will be fully reimbursed. However, if the item is no longer in stock, a full refund will be made.

Lucky Cats T-shirt (with print name option)

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